privacy policy
HOUS Management Privacy Policy
Last updated: October 2026
HOUS Management ("HOUS," "we," "us") is a model management agency based in London, Ontario. We respect your privacy and handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains what we collect, why, who we share it with, and your rights.
1. WHO IS RESPONSIBLE
Our Privacy Officer is responsible for how HOUS handles personal information:
Dayna Houston, Founder
HOUS Management, 20 Kitchener Ave, Unit 47, London, ON N5Z 2B2
hello@housmanagement.com
2. WHAT WE COLLECT
When you apply to HOUS (Scout Me form):
• Name, gender, date of birth, email, phone number, city/country
• Height and other measurements
• Photos and videos you submit (close-up, side profile, full length)
• Social media handles and anything you tell us about yourself
If you are signed with HOUS:
• Measurements, sizes, hair and eye colour
• Portfolio images, digitals and video
• Contact, banking and tax information needed to pay you
• Booking and availability details
When you contact us or subscribe:
• Your name, email and message
When you visit the Site:
• Basic technical information (device, browser, pages visited) collected through cookies and analytics
3. WHY WE COLLECT IT
• To review your application and contact you if selected
• To represent signed models: promoting them to clients, submitting them for castings, managing bookings and paying them
• To respond to inquiries from models, parents/guardians and clients
• To send our newsletter, only if you have opted in
• To run, secure and improve the Site
We only use your information for these purposes unless we ask for your consent or the law requires otherwise.
4. CONSENT
By submitting an application, you consent to HOUS using your information to review it.
If you are signed, your Model Management Agreement sets out how your image and information are shared with clients.
You may withdraw consent at any time by contacting our Privacy Officer, subject to legal or contractual limits. Withdrawing consent may mean we cannot continue reviewing your application or representing you.
5. APPLICANTS UNDER 18
• We do not represent children under 5'8".
• Applicants aged 14–17 must be at least 5'8" and have permission from a parent or legal guardian before applying.
• We do not accept online applications from anyone 13 or younger. A parent or legal guardian may contact us directly.
• For signed models under 18, a parent or legal guardian must consent to all representation, and we communicate with them on all matters.
• Information about minors is never shared with clients without parent or guardian consent.
If we learn we have received an application that does not meet these rules, we will delete it.
6. WHO WE SHARE IT WITH
We do not sell personal information.
We share information only with:
• Clients, photographers, casting directors and partner agencies — for signed models only, and only what is needed to promote and book them (for example, photos, measurements and comp cards)
• Service providers who help us run our business, such as our website host (Wix), email and payment providers. They may only use your information to provide services to us.
• Authorities, when required by law
Applicant information is not shared outside HOUS.
7. WHERE YOUR INFORMATION IS STORED
Our service providers, including our website host, may store information on servers outside Canada, including in the United States. Information stored outside Canada may be subject to the laws of that country.
8. HOW LONG WE KEEP IT
• Applications not selected: deleted within 12 months of submission
• Signed models: kept for as long as we represent you, then for as long as needed for legal, tax and accounting purposes
• Newsletter: until you unsubscribe
You may ask us to delete your application at any time.
9. HOW WE PROTECT IT
We use reasonable safeguards, including password-protected accounts and limited access, to protect your information. No system is completely secure. If a breach creates a real risk of significant harm to you, we will notify you and the Privacy Commissioner of Canada as required by law.
10. COOKIES
The Site uses cookies to function properly and to understand how visitors use it. You can block or delete cookies in your browser settings; some parts of the Site may not work without them.
11. EMAILS
We only send newsletters or promotional emails if you have opted in. Every email includes an unsubscribe link, and you can opt out anytime.
12. YOUR RIGHTS
You can ask to:
• See the personal information we hold about you
• Correct anything that is inaccurate
• Withdraw consent or have your information deleted
Contact our Privacy Officer at hello@housmanagement.com. We will respond within 30 days.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
13. CHANGES TO THIS POLICY
We may update this policy. The date at the top shows the latest version. If we make significant changes, we will post a notice on the Site.